Employment Insurance reporting - Canada.ca (2024)

On this page

  • What you need to report
  • How to submit your report
  • When to submit your next report
  • Ask for an exemption from reporting
  • My Service Canada Account
  • Find a job

What you need to report

While receiving Employment Insurance (EI) benefits, you have to complete a report every 2 weeks to show that you’re eligible and to continue receiving benefits.

For each week of the report, you need to:

  • indicate dates and hours worked and earnings before deductions, even if you’ll be paid later
  • provide the contact information of any employers
  • enter hours spent at school or in a training course and any training allowance received
  • indicate whether you were available for work
  • report other money, even if you’ll receive it later

For information on earnings and other money, visit Employment Insurance (EI) earnings chart.

Track your hours and earnings

A reporting calendar is available to help you track your hours and earnings. This will make it easier to fill your report.

You need to report hours and earnings from each job, including self-employment.

Use the reporting calendar

How to fill in the reporting calendar

  1. At the top of the calendar, enter the dates for the weeks you’re reporting. Use Sunday as the first day and Saturday as the last day of the week. For example, Sunday, September 6 to Saturday, September 12
  2. In the “Hours” column, enter the total number of full and partial hours worked each day. For example, 8.25 hours
  3. In the “Earnings” column, enter the total earnings before deductions for each day of the week you worked. Include all earnings, such as tips, commissions or vacation pay
  4. Add up the “Hours” column and enter the total in the “Total to report for this week” box. Report only full hours. Round down to the nearest hour; do not round up. For example, if you worked 38.5 hours, you would enter 38 hours
  5. Add up the “Earnings” column and enter the total in the “Total to report for this week” box. Round your total earnings to the nearest dollar. For example, if your earnings were $125.49, enter $125. If your earnings were $125.50, enter $126
  6. When it comes time to complete your report, enter the total amounts from your calendar where required
  7. Once you complete and submit your report, the due date of your next report will be displayed. Note this date at the bottom of your reporting calendar as a reminder

Hours and earnings for the week of: Insert work week 1

Sunday

  • Hours: Insert number of hours worked on Sunday
  • Earnings: Insert earnings amount on Sunday

Monday

  • Hours: Insert number of hours worked on Monday
  • Earnings: Insert earnings amount on Monday

Tuesday

  • Hours: Insert number of hours worked on Tuesday
  • Earnings: Insert earnings amount on Tuesday

Wednesday

  • Hours: Insert number of hours worked on Wednesday
  • Earnings: Insert earnings amount on Wednesday

Thursday

  • Hours: Insert number of hours worked on Thursday
  • Earnings: Insert earnings amount on Thursday

Friday

  • Hours: Insert number of hours worked on Friday
  • Earnings: Insert earnings amount on Friday

Saturday

  • Hours: Insert number of hours worked on Saturday
  • Earnings: Insert earnings amount on Saturday

Total to report for this week:

  • Hours: Insert total hours for work week 1
  • Earnings: Insert total earnings for work week 1

Hours and earnings for the week of: Insert work week 2

Sunday

  • Hours: Insert number of hours worked on Sunday
  • Earnings: Insert earnings amount on Sunday

Monday

  • Hours: Insert number of hours worked on Monday
  • Earnings: Insert earnings amount on Monday

Tuesday

  • Hours: Insert number of hours worked on Tuesday
  • Earnings: Insert earnings amount on Tuesday

Wednesday

  • Hours: Insert number of hours worked on Wednesday
  • Earnings: Insert earnings amount on Wednesday

Thursday

  • Hours: Insert number of hours worked on Thursday
  • Earnings: Insert earnings amount on Thursday

Friday

  • Hours: Insert number of hours worked on Friday
  • Earnings: Insert earnings amount on Friday

Saturday

  • Hours: Insert number of hours worked on Saturday
  • Earnings: Insert earnings amount on Saturday

Total to report for this week:

  • Hours: Insert total hours for work week 2
  • Earnings: Insert total earnings for work week 2

Next report due on: Insert date

Download the Employment Insurance reporting calendar

Reporting calendar [PDF - 80 KB]

How to submit your report

When you applied for benefits, Service Canada mailed you a benefit statement. This statement included a 4-digit access code. You need this code and your social insurance number (SIN) to submit your reports.

You can submit your reports by Internet or by telephone.

By Internet

The Internet Reporting Service is simple, fast, convenient and secure.

Submit your report by Internet

If you stay on a page for more than 10 minutes, you’ll be disconnected.

If we need more information to process your report, you’ll receive a message at the end of your report asking you to call us.

Privacy notice statement

The information you provide is collected under the authority of the Employment Insurance Act (1996) to determine your eligibility for Unemployment Benefits (including Family Supplement) Employment Benefits, employment services and training. Completion is voluntary; however failure to complete this form will result in you not being considered for the aforementioned benefits. The information will be retained in "Personal Information Bank(s) "ESDC-PPU-150", "Insurance Claim File-Local Office" and/or "ESDC-PPU-293", "Employment Benefits and Support Measures" and will be used and disclosed in accordance with the conditions listed therein. For Employment Benefits, services and training, this may include the provision of information to your province/territory for the administration of the Labour Market Development Agreements or to third party service providers.

Under the provisions of the Privacy Act, individuals have the right to protection of, and access to, their personal information. Instructions for obtaining your personal information are outlined in the government publication entitled Info Source, a copy of which is located in all Employment and Social Development Canada (ESDC).

We use software to monitor network traffic in order to identify cyber threats, unauthorized attempts to upload information, change information, or otherwise cause damage. This software receives and records network, environmental, and behavioral metadata. We make no attempt to link this metadata with the identity of individuals visiting our pages, unless an attempt to undertake inappropriate activity has been detected.

Questions or comments regarding this policy or the administration of the Privacy Act in Employment and Social Development Canada (ESDC) may be directed to the Coordinator (nc-fas-sfa-atip-aiprp@hrdc-drhc.gc.ca), Access to Information and Privacy.

Please note that by providing and submitting your SIN and Access Code, you will be deemed to have signed your online report. Keep your Access Code safe and store it separately from your SIN.

If you receive an error 404 message

If you receive an error 404 message when you try to log in:

  • clear your browser’s cache
  • delete cookies, or
  • use another browser

Internet Explorer compatibility view

Make sure the Internet Reporting Service website hasn’t been added to your browser’s compatibility view list:

  • click on the Tools menu and then Compatibility View settings
  • remove the website if it appears on the list

By telephone

If you don’t have Internet access, you can use the Telephone Reporting Service by calling 1-800-531-7555.

If we need more information to process your report, we’ll transfer your call to an agent or you’ll receive a message to call back during business hours.

The service standard and the average wait time to speak to an agent are the same as for the Telephone Information Service.

Paper reports

If you can’t submit your report online or by phone, you must mail a paper report.

Mistakes can happen

You can modify your report before submitting it when you send it by Internet or by telephone.

If you think you made a mistake on report you already submitted, call us as soon as possible. If you don’t, you risk being overpaid and having to repay benefits.

When to submit your next report

After you submit a report, you’ll be given the date that your next report is due. Mark this date on your calendar. You won’t be able to submit your report before this date, but you have 3 weeks from this date to submit it.

Ask for an exemption from reporting

For some types of EI benefits, you can choose to be exempted from reporting. If you’re eligible, you can request a reporting exemption, or cancel it, any time during your claim.

You can agree to this exemption when you submit your EI benefits application. You can also call us to be exempted.

You can choose to be exempted if:

  • you’re receiving maternity, parental or caregiving benefits
  • you’re participating in an apprenticeship program
  • you’re part of a Work-Sharing agreement

If you’re receiving maternity, parental or caregiving benefits or you’re participating in an apprenticeship program

If you’re exempted, you must contact Service Canada if:

  • you work
  • you receive money
  • any situation arises that affects your EI benefits

If you’re part of a Work-Sharing agreement

If you’re exempted, you must contact Service Canada if:

  • you work for an employer other than the employer participating in the Work-Sharing agreement
  • you receive money from any employer other than the employer participating in the Work-Sharing agreement
  • you receive any money as a result of self-employment, including farming
  • any situation arises that affects your EI benefits

My Service Canada Account

Sign in to My Service Canada Account (MSCA) at any time, and:

  • check that your banking information, address and telephone number are up-to-date
  • review your claim status and messages

To sign up for direct deposit or to update your banking information, address or telephone number, you can:

  • complete the eServiceCanada service request form
  • contact the Service Canada call centre
  • visit a Service Canada Office

With direct deposit, your payment is deposited to your bank account 2 to 3 business days after you complete your report.

Find a job

Search for jobs and connect with employers looking for your skills and experience at Job Bank.

Employment Insurance reporting - Canada.ca (2024)

FAQs

Can you be denied EI in Canada? ›

It is not uncommon for E.I. applications to be denied. In the letter you receive, the Employment Insurance Commission will always let you know the reason for their decision to deny you E.I. benefits.

How long does it take to get employment insurance in Canada? ›

You are eligible for an EI payment at the end of the 2-week period when you are out of work. You'll receive your first payment about 28 days after you apply if you're eligible and have submitted all required information. If you're not eligible, we'll notify you of the decision made about your application.

What is the maximum amount of employment insurance in Canada? ›

For most people, the basic rate for calculating Employment Insurance (EI) benefits is 55% of their average insurable weekly earnings, up to a maximum amount. As of January 1, 2024, the maximum yearly insurable earnings amount is $63,200. This means that you can receive a maximum amount of $668 per week.

What reasons can you quit a job and still get unemployment in Canada? ›

You are justified voluntarily leaving your job in the following situations if, considering all the circ*mstances, quitting your job was the only reasonable alternative in your case: sexual or other harassment. needing to move with a spouse or dependent child to another place of residence. discrimination.

What disqualifies you from EI in Canada? ›

The following events may be grounds for a disqualification: voluntarily leaving employment without just cause (EI Act 29(c); Digest Chapter 6) losing employment by reason of one's own misconduct (EI Act 30(1); Digest Chapter 7)

Who is not eligible for EI in Canada? ›

Usually, you are not eligible for EI regular benefits if you: Quit without a good reason. Are fired for a good reason. Have not worked for a certain period of time.

Is Employment Insurance Mandatory in Canada? ›

All employers are required by law to deduct Canada Pension Plan (CPP) contributions and employment insurance (EI) premiums from most amounts they pay to their employees. Employers must remit these amounts to the Canada Revenue Agency (CRA) along with their share of CPP contributions and EI premiums.

How does EI work in Canada? ›

Employment Insurance (EI) provides regular benefits to individuals who lose their jobs through no fault of their own (for example, due to shortage of work, or seasonal or mass lay-offs) and are available for and able to work, but can't find a job. Always apply for EI benefits as soon as you stop working.

What are the minimum hours for employment insurance in Canada? ›

You need to have worked enough hours to be eligible

Based on the unemployment rate in your area, you'll need between 420 and 700 hours of insurable employment during the qualifying period to qualify for regular benefits.

How much EI do I pay in 2024 in Canada? ›

Federal EI premium rates and maximums
YearMaximum annual insurable earnings definitionRate (%) definition
2024$63,2001.66
2023$61,5001.63
2022$60,3001.58
2021$56,3001.58
23 more rows
Apr 10, 2024

Is EI taxable in Canada? ›

Employment insurance (EI) – When a cash benefit is taxable, it is also insurable. This means you have to deduct EI premiums from your employee's pay. It also means that you have to pay the employer's share of EI to the CRA.

What is the work limit in Canada? ›

Canada will soon allow international students to work up to 24 hours per week off-campus, up from the current 20-hour limit.

Can I get EI if I am out of Canada? ›

You're not usually eligible to receive regular benefits while you're away from Canada. However, you may receive regular benefits if you show that you're available for work in Canada while abroad. You must also notify us of your travel on My Service Canada Account (MSCA) or through your bi-weekly report.

Can I collect unemployment if I get fired in Canada? ›

If you are unemployed and looking for work, you may be able to get Employment Insurance (EI) benefits even if you were fired. It depends on the reason why you were fired. If EI staff say you were fired because of “misconduct”, they will not give you benefits. Misconduct usually means doing something wrong on purpose.

Can I refuse a job offer while on unemployment in Canada? ›

Refusing a job offer that is considered suitable based on your skills, experience and situation can result in a loss of your benefits. What constitutes "suitable employment" can vary depending on your circ*mstances, including how long you've been receiving EI.

Can I get EI in Canada if I was fired? ›

If you are unemployed and looking for work, you may be able to get Employment Insurance (EI) benefits even if you were fired. It depends on the reason why you were fired. If EI staff say you were fired because of “misconduct”, they will not give you benefits. Misconduct usually means doing something wrong on purpose.

Does everyone pay EI in Canada? ›

All employers are required by law to deduct Canada Pension Plan (CPP) contributions and employment insurance (EI) premiums from most amounts they pay to their employees.

Can non citizens get EI in Canada? ›

Temporary foreign workers are eligible to receive regular and sickness Employment Insurance benefits if they are unemployed, have a valid work permit and meet eligibility criteria, including having worked a sufficient number of hours.

What are the alternatives to EI in Canada? ›

Canada Recovery Benefit (CRB)

The Canada Recovery Benefit is intended for employed or self-employed individuals, including gig economy workers, directly affected by the pandemic, but who do not qualify for EI. The CRB provides $500 per week, for up to 26 weeks.

Top Articles
Edinburgh – Sehenswürdigkeiten und Urlaubstipps
Edinburgh: Stadtplan, Tipps & Infos | ADAC Maps
Inducement Small Bribe
Voorraad - Foodtrailers
Koordinaten w43/b14 mit Umrechner in alle Koordinatensysteme
Osrs But Damage
Braums Pay Per Hour
Craigslist Phoenix Cars By Owner Only
Garrick Joker'' Hastings Sentenced
What Does Dwb Mean In Instagram
104 Presidential Ct Lafayette La 70503
4302024447
Bc Hyundai Tupelo Ms
Cnnfn.com Markets
Bowie Tx Craigslist
finaint.com
5 high school volleyball stars of the week: Sept. 17 edition
Craigslist Red Wing Mn
Andhrajyothy Sunday Magazine
Curry Ford Accident Today
A Biomass Pyramid Of An Ecosystem Is Shown.Tertiary ConsumersSecondary ConsumersPrimary ConsumersProducersWhich
Ups Print Store Near Me
Sullivan County Image Mate
Greenville Sc Greyhound
Craigslist Maryland Trucks - By Owner
Bill Remini Obituary
Skycurve Replacement Mat
208000 Yen To Usd
Afni Collections
Cosas Aesthetic Para Decorar Tu Cuarto Para Imprimir
Ncal Kaiser Online Pay
Winterset Rants And Raves
Lincoln Financial Field, section 110, row 4, home of Philadelphia Eagles, Temple Owls, page 1
In Branch Chase Atm Near Me
The Mad Merchant Wow
Gwu Apps
42 Manufacturing jobs in Grayling
Retire Early Wsbtv.com Free Book
Pitchfork's Top 200 of the 2010s: 50-1 (clips)
Lovely Nails Prices (2024) – Salon Rates
Mitchell Kronish Obituary
Uc Davis Tech Management Minor
Breaking down the Stafford trade
How the Color Pink Influences Mood and Emotions: A Psychological Perspective
A jovem que batizou lei após ser sequestrada por 'amigo virtual'
Erespassrider Ual
House For Sale On Trulia
Minecraft: Piglin Trade List (What Can You Get & How)
Latina Webcam Lesbian
Join MileSplit to get access to the latest news, films, and events!
Read Love in Orbit - Chapter 2 - Page 974 | MangaBuddy
Access One Ummc
Latest Posts
Article information

Author: Lidia Grady

Last Updated:

Views: 5398

Rating: 4.4 / 5 (45 voted)

Reviews: 92% of readers found this page helpful

Author information

Name: Lidia Grady

Birthday: 1992-01-22

Address: Suite 493 356 Dale Fall, New Wanda, RI 52485

Phone: +29914464387516

Job: Customer Engineer

Hobby: Cryptography, Writing, Dowsing, Stand-up comedy, Calligraphy, Web surfing, Ghost hunting

Introduction: My name is Lidia Grady, I am a thankful, fine, glamorous, lucky, lively, pleasant, shiny person who loves writing and wants to share my knowledge and understanding with you.